Terms & Conditions of Service
Membership & Usage Agreement
By becoming a member of this website and using our services, you agree that you have read and will abide by all the terms and conditions set forth in this document.
ANY PARTICIPATION IN THIS SITE WILL CONSTITUTE ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ABIDE BY THE ABOVE, PLEASE DO NOT USE THIS SITE.
kuboTEN is a purchasing and forwarding service. We are not affiliated with the shops or auction sellers unless explicitly stated. Our responsibility is only to forward your payment to the seller you choose to engage with and then likewise forward the items to you. We make a very small commission and as such have no margin to handle such things as item checking, returns, refunds or disputes. By using our website and services you agree to accept all responsibility in the event of non-delivery or misrepresented goods. You agree that you will not hold kuboTEN liable for any undelivered goods, misreprentations, or condition discrepancies from the seller you choose to do business with. It is essential that you research the shops, sellers, and items you are purchasing before requesting the use of kuboTEN services to process your transaction.
ALL ITEMS PURCHASED THROUGH KUBOTEN SERVICES SHOULD BE CONSIDERED AS-IS, AND KUBOTEN DOES NOT ACCEPT RETURNS, REFUNDS, OR EXCHANGES
Payment & Deposits
Payments for auctions must be made within a 5-day period following the end of the auction. Failure to make payment within this period will mean the purchase amount and any applicable fees will be deducted from your deposit. If the deposit is not enough to cover the cost of the auction and associated fees, the remaining amount due will be forwarded to a collections agency.
You agree not to use our service to purchase prohibited items, as outlined in our list of prohibited goods. KuboTEN reserves the right to refuse service in the event that you attempt to purchase prohibited or illegal goods, and you accept responsibility for any damages or costs as a result of these purchases.
Members agree to be responsible for any lost items or damage due to shipping courier negligence. When shipping insurance is used, the member agrees to adhere to all policies and procedures set forth by their delivery agent in order to file for lost package or damage claims.
Customs & Import Laws
Members are responsible for their own country's customs laws and taxations. These fees are not in any way controlled by kuboTEN. Please research your individual countries import regulations before purchasing goods from Japan.
kuboTEN will store items for free for a period of 60 days starting from when the item is checked into your inventory. Members will agree to pay the set fee for storage beyond the 60-day gratuity period. If an item has been in storage for more than 180 days and if storage fees have not been paid for 30 days or more then kuboTEN will deduct the fees from member deposits. If member deposits are no longer available, then the item will become the property of kuboTEN.
kuboTEN will at times provide courtesy human translations and machine translations, however these translations can not be guaranteed for accuracy and kuboTEN can not be held liable for any misunderstandings arising from our courtesy translations. KuboTEN members must take full responsibility for the verification of all descriptions and translations.
Site Content & Service Liability
kuboTEN will not be held liable for any content on the site that causes physical, monetary, or emotional distress or damages, and use of our services means you waive any claims you may have against kuboTEN.
Privacy & Security
Your privacy and personal information is important to kuboTEN, and we are in compliance with industry-standard policies and security practices. While we make every effort to ensure your personal information is secure, by using our service you agree to not hold kuboTEN liable for damages in the unlikely event of a security breach.
Views and opinions expressed in the community section and member-driven areas of the site are those of the author, and are not endorsed by kuboTEN. Please be curteous when posting on our website, and do not post personal or potentially damaging information.
kuboTEN does not intend to infringe on any copyrights or intellectual property. If you are a copyright holder and see something on our site which you would like removed or otherwise compensated, please contact us at firstname.lastname@example.org.
Amendments to Terms of Service
Use of our service means you will also comply with any future changes or amendments to the terms and conditions in this document. We will inform you of any changes to this document by email to your registered email address. If you do not agree with any changes made to the terms of service then you must discontinue use of the service. You may also request account termination by using the following link.